At KVELL INTERNATIONAL, shipping isn’t just logistics—it’s the pulse of a global network. We ensure that every order is processed efficiently, no matter where you are.

Once your order is placed, you’ll receive an order confirmation with an invoice, followed by tracking details via email. For uninterrupted updates, add contact@kvellkollectiv.com to your address book or check your spam folder.

SHIPPING TIME & CHARGES

USA

• Processing Time: 3 to 5 business days (Monday–Friday)
• Standard Shipping: 5 to 7 business days (Monday–Friday)
• Premium Shipping: 3 to 5 business days (Monday–Friday)
• Free Shipping: Available for orders over $60

INTERNATIONAL

Shipping times vary depending on destination, warehouse location, and collection. Orders are dispatched from one of our 16 global warehouses, ensuring the most efficient route possible. Estimated shipping times and costs will be displayed at checkout. International shipping charges fluctuate based on location and local regulations.

EXCEPTIONAL CIRCUMSTANCES

Global supply chain factors, customs clearance, and regional restrictions may affect delivery timelines. While we work closely with trusted logistics partners, delays may occur due to circumstances beyond our control. If urgent delivery is required, please contact us before placing your order.

SHIPPING METHODS

KVELL INTERNATIONAL partners with multiple international couriers to optimize speed, reliability, and cost. All shipments include tracking details, which will be sent once your order is dispatched. Customers are responsible for monitoring their tracking status and ensuring packages are collected on time.

SHIPPING COSTS

• Standard Shipping (USA): $6.99 (Free for orders over $60)
• Premium Shipping (USA): $19.99
• International Shipping: Calculated at checkout based on destination and warehouse location.

ADDRESS ACCURACY & LIABILITY

Customers are solely responsible for providing accurate shipping details. KVELL INTERNATIONAL is not liable for lost, delayed, or misrouted shipments due to incorrect addresses. Any additional costs for re-shipping, returning, or replacing an order will be charged to the customer.

RECEIVING YOUR ORDER

KVELL INTERNATIONAL is not responsible for failed delivery attempts. If a package is undeliverable, it may be held at a local service point and must be collected within the designated timeframe. If unclaimed, it will be returned to us, and the customer will be responsible for re-shipment costs.

For any shipping inquiries, contact contact@kvellkollectiv.com.